iPrints is committed to ensuring quality service delivery to all our esteem customers. The Customer Relationship Management (CRM) System is aimed at tracking customer interactions, orders, and feedback to improve our customer service and customer satisfactions.

It is possible that customers may feel disappointed in some unlikely circumstances; especially where we did not meet their expectations; or when customers are unhappy with the level of service or the quality of products they received from us, our representatives or any business found on this website.

If this is your case; please accept our apologies! Kindly contact our Support Team by mail with full details of your complaint. Report everything including any bridge of contract, abuse of office position, misuse of administrative resources, or poor service experience to iprints03@gmail.com.

We would do our best to resolve the issue and put things right on your behalf within 72 hours. Where you’re abused or scammed, we would carry out investigation and respond back within 15 working days. Our customer support team is available: Monday – Friday; 8:30am to 5:00pm, (GMT+1) each day.