How It Works | FAQs

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How It Works!

Have A Question? Let Us Know!

How Do I Order a Product On iPrints?


Thank you for having interest in our products. Buying from iPrints is very easy. We offer seamless online shopping experience to all our prospective customers and returning clients.

To place an order, you can add a product you like to your shopping cart and check out as a guest; with or without making a payment. A Blank Order is when NO PAYMENT is made or required. This order type is required when you request for free product samples or cost estimate. You don't need to create an account to order on the website.

Below is the step by step guide on how you can place your order on our site and have it fulfilled and delivered to your door step as soon as possible. Please contact us now if you are having challenges or difficulties purchasing a product or service from our website.

How to Order On iPrints:

1. Visit iPrints.com.ng.
2. Search for the item(s) you need.
3. Click on the Product or Service to see details.
4. Specify the Quantity of the Product you want.
5. Click on the “Add to Cart” Button.
6. Click on the "Cart Basket" icon to view item(s).
7. Tap on the "Checkout Button" to proceed to checkout page.
8. Now fill your Billing Information and click Place Order.

We will reactive your Order and an email notification will be sent to your reference email address. Our Support Team will contact you as soon as possible for the next progress.
How do I Upload or Email my Artwork to you?

You can place your order directly through our website checkout without any artwork. Upload your artwork to us using the online request from or the email addresses on our on our Contact Page. You can also save your design on Google Drive, copy and paste the URL into an email message and send to us.

NOTE:
Once you placed your order, you’ll get an email notification with your order reference number. We need you to include this number in your email so that we can link your design up to your order. Email the link, and order reference to hello@iprints.com.ng and iprints03@gmail.com. We’ll send you a reply shortly after we received it.

You can reply to the proofing email; letting us know that you’re ready and happy to go ahead. Please note that we can’t confirm a delivery date or time until you’ve approved your artwork or production. Please read how to place an order on the site or call us if you are having problems placing an order or sending your project file(s).

Sometimes you may experience problems with files uploading to the website; especially due to image size or file format. You can send JPEG, PNG and PDF files to us via the website or email. Make sure your images are under 10MB. If your file is too large, you can scale it down using your design software and then re-export it.
What Should I Expect In Delivery Program?
As top rated printing company in Nigeria, we offer quality prints products and services to meet customer requirements. You will enjoy next day or 2-3 days delivery for customers in Lagos and its environs; depending on the nature of your orders.

Nevertheless, all products, services and consignments purchased or ordered via our site are delivered latest within 5-10 working days. While international orders are dispatched to customer destination within 7-15 working days. We partner with leading logistics companies in Nigeria and beyond to ensure quick parcel shipping and nationwide delivery across Nigerian cities, Ghana and other African countries.

Read our Fulfilment and Delivery Program, Inventory Management, Kitting, Packaging Return Processing, Products Distribution and Storage.
What is Your Easy Return & Exchange Policy?
iPrints is a professional services company with the aim of adding values for your money. We offer quality products and services to all our customers in Nigeria and across the world. However, if your printing is not done right ore for some reasons you’re not satisfied with our service or project; or you changed your mind regarding a product you purchased via this site; you can call us on phone immediately to cancel your orders.

In any case, we promised to pay back your money if we’re at fault, rebate the cost of the item, or ship the right product to you as soon as possible! Please verify products features and/or terms of services before you buy: because there is no refund of money after payment. Terms and conditions apply!

Again, please note that such returning items must not have been disassembled, worn, modified, or damaged by the customer due to incorrect use or mistake. Regardless of your location in Nigeria or Africa, we offer all our customers a 30 day Return Policy; for refund, reprint or exchange for wrong items delivered and/or unsatisfied purchases.
What Types of Industries Do You Serve?
We work with a wide array of businesses and companies such as finance, insurance, manufacturing, FMCG, hospital and healthcare industries, transportation, technology, legal, education, agriculture, drinks and beverages, food and restaurants, retail shopping, automotive, real estate, building and construction, non for profits and the Fortune 500 companies as the list goes on.

Our supply chain network, best in-class technology, inventory management resources and efficient workforce make us stay focus and consistent in pursuit of success. We will continue to partner with industry-leading print suppliers to establish a long-standing relationships and help us serve you better, faster and smarter.
What Are Your Payment Systems?
We accept direct bank transfer into our bank account, in-store cash payment; and online payment with your credit cards (Mastercard, Visa, Verve, Interswitch) at checkout.

We use convenient and secured local and international online payment gateway powered by Paystack - our online integrated payment partner.

Please note that we do not process orders or commence work until your payment is received and confirmed by our banker.
Why Do I Choose iPrints?
We are awards winning printing company in Lagos Nigeria that can do all printing jobs at amazing prices and deliver same to your door step.

We print quality business cards, flyers, handbills, company letterhead, business signs, brochures, event souvenirs, custom T-shirts and so on.

As a brand communication company in Nigeria, we design business websites, company logo and market your business online and offline through digital marketing and traditional advertising strategies.
What Is Your Working Process?
At iPrints.com.ng, we begin every project by carrying out detailed research to ensure we have a good understanding of our clients needs and their projects requirements.

We also analyse the potential competitors within their online and offline marketplaces in order to gain further understanding of what a project may look like or the types of materials needed to meet the best industry standards.

After project review and barnstorming, we go ahead to execute the project following the given standards and project requirements. We do our best to include all the features that will deliver the anticipated results.

Upon completion, we carryout rigorous testing and checking of all core features to ensure error frees productions. This process stage also includes customers' support and project launch or delivery to clients' locations.
What is the Cost of Your Services?
There is no definitive answer to the cost of commercial printing projects or other related services as each project is different. Choosing the cheapest printers is not necessary, the best idea is Quality of the work done and the print materials used.

In printing industry, "the higher the quantity the less the price". However, the best way to save money and get the best results is to work with a trusted and reputable printing companies in Lagos like iPrints. Often, you will get discount when you order a large quantity and on time.

Please note that the price of products and services listed on this site may change due to market rates fluctuations. Kindly Contact us to demand for the current cost estimate. We partner with major print suppliers to buy quality printing materials at a reduced prices. We also order some materials from China and other genuine sources in Nigeria and abroad.
What Printing Technology Do You Offer?
Printing services have taken another dimension as we have many technologies and different customers needs these days. If you want to start a business for example, you will have to print your brochure, business card, company letterhead, flyers and other marketing and advertising materials.

If you want to publish a book or package your company car, you will need to get an established printing press to print it with a good finishing touch. We print on paper, we print on fabric, we print on plastic, we print on textiles and on nylon materials.

To do some major printing jobs, we use Digital Printing Method, Flexography, Offset Printing, Rotogravure, Large Format Printing, Screen Printing Technology or 3D Printing to make it a success. Contact us today to know more about our professional printing and packaging services.
Who are Your Skilled Team Members?
Every person on our staff list is committed to providing excellent customer service and high-quality products. We have a team of talented printing experts, publishers, graphic designers, web developers, digital marketers and dedicated brand managers to meet your requests.

Nevertheless, there are some top-of-mind qualities to lookout for in terms of quality talent, including being collaborative, empathetic, accountable, committed to the task, flexibility, and having a positive attitude.

As you work with us, we're confident that you'll find this to be true. if not, please let us know if have issues working with any of our team members or executives!
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Best Printing Company in Lagos
Printing Solutions

We Help You Improve Your Printing Projects

Here at iPrints, we offer a wide variety of products and services that are critical to the success of your business or organization. From flyers, mailers, catalogs, postcards, and so on, we can print them at cheaper prices. Need web design or logo branding services? We can do that too!

Quality Printing Services
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What are you looking for today? iPrint team is here to help you with all your graphic design, branding, printing and marketing needs. We offer a complete suite of professional printing services in Lagos Nigeria with quick turnaround times and quick delivery services.

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